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NEC MyCalls Call Centre

NEC MyCalls Call Centre

Model : CALLCENTRE Full call centre functionality built around NEC ACD technology enhances customer experience.

Product Description

Key Benefits
  • Increase Capability - Full call centre functionality built around NEC ACD technology enhances customer experience.
  • Raise Service Standards - Improved management control reduces caller delays in queues & delivers calls to those best able to help.
  • Maximise Agent Productivity - Managers have real-time information and activity reports essential to agent performance and training.
 

Download the PDF for more information:
Download MyCalls Call Centre Brochure